Frequently Asked Questions
Everything you need to know about shopping with DMR.
What is the typical shipping timeframe for domestic orders?
Standard domestic shipping usually takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our online returns portal, enter your order number and zip code, and follow the prompts to print a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite similar garments for the best fit.
What payment methods do you accept?
DMR accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your garments ethically manufactured?
Yes, we are committed to sustainable fashion. We partner only with certified factories that ensure fair wages, safe working conditions, and minimized environmental impact.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.